Step 1: Select the brand of your device above and click on “Unlock”, it will navigate to the DoctorSIM official website and process your unlock request. Step 2: Insert a different SIM card from the Network supplier that should not be the one your device is locked to. If a PIN is set to that card, draw it and tap OK. Using Mobile Upgrade tool you can update your phone’s software from your PC. Download Mobile Upgrade from ALCATEL ONE TOUCH website (www.alcatelonetouch.com) and install it on your PC. Launch the tool and update your phone by following the step by step instructions (refer to the User Guide provided together with the tool). This step is crucial to activate the unlock code prompt. Step 6: Enter the Unlock Code. Switch your phone back on and you will be prompted to enter the unlock code. Carefully input the code provided by your carrier and follow the on-screen instructions. Step 7: Test Your Unlocked Alcatel Phone. If you are unable to access the phone's settings, you can try factory resetting the ALCATEL 991D ONE TOUCH using recovery mode. To do this, you will need to enter the recovery mode and select the "wipe data/factory reset" option. To enter recovery mode on an ALCATEL 991D ONE TOUCH, you will need to: Turn off the phone. Get your Alcatel unlock code now, at http://www.UNLOCKLOCKS.comThis is a guide on how to SIM/Network unlock Alcatel One Touch 10.16, 10.16X, 10.16G, 10.16A a dMJK5Po.

how to reset alcatel one touch when locked